Second Design Consultation
Having carefully considered the initial kitchen design, it just did not do it for us so back to Wren for a second consultation and a re-design based more on what we originally requested. Having read the preliminary contract in some detail and also able to compare pries of appliances elsewhere, we were in a far better position to drive the design in the direction we wanted, even if our designer wasn't too happy with all the changes. This took a long time to sort out but we took the view that we needed to understand every item on the list and where it fitted into the design. Clarification is very important since even with the discounts, we are talking a lot of money.
Wren advertise a 25 year guarantee with their kitchens, the terms and conditions of this can be found in 3 pages of fine print at the back of the provisional contract. Now bearing in mind that discoloration and wear and tear are excluded, I'm not sure what would be valid inclusions at the end of 25 years.